Last updated: 9 November 2026
What we collect
- Contact form: your name, company, work email, phone number (optional), industry and message.
- Customers: contact and billing details needed to provide and invoice our services.
- Payments: handled by our payment partner. We receive confirmation of the payment, not your full card or bank details.
- Website: our hosting provider keeps standard technical logs (such as IP address and browser type) to keep the site secure and working. This website does not use advertising or tracking cookies.
How we use it
To reply to your enquiry, provide and support the services you ask for, send invoices and service messages, meet legal and tax obligations, and keep our systems secure. We do not sell personal information.
Who we share it with
Only service providers who help us run the business — website hosting, email, payments, messaging and accounting — and only what they need to do that work. We may also share information where the law requires it.
Business data you entrust to us
Operational data a customer shares with us, or that our devices and software capture for them, is processed only to provide the services in that customer's order.
How long we keep it
Enquiries are kept while we are in conversation with you and for a reasonable period after. Customer and billing records are kept for as long as the law requires.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or withdraw consent for messages, by writing to info@effectiveintelligence.in. We will respond within a reasonable time and as required by applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Contact
Questions about this page: info@effectiveintelligence.in.