Policies

Service delivery

How and when our services are delivered after you place an order.

Last updated: 9 November 2026

Software and subscriptions

Our software is delivered online. Access is set up and confirmed by email, usually within 2 working days of payment or of the start date in your order.

Projects and setup work

Setup, integration and on-site work are delivered on the schedule agreed in your order. Where work happens at your site, we confirm dates with you in advance.

Devices

Where an order includes devices, we deliver and install them at your site within India on the agreed schedule. We do not sell or ship physical products to consumers through this website.

Delays

If anything delays delivery, we tell you as soon as we know, with a new date. You can contact us at any time at info@effectiveintelligence.in.

Contact

Questions about this page: info@effectiveintelligence.in.